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Purdue's OWL

Purdue's OWL is one of the largest and oldest OWLs in existence. (Granted, it's only ten years old, but in Internet years, that's practically a lifetime!) It started as an effort to allow students acces to the material that the Writing Lab had at any time of day; students could email an auto-responder to acquire handouts. Then they could email a tutor with questions. And then the Writing Lab director discovered this new thing called the World Wide Web...

For more about the history of Purdue's OWL, check out this page which talks all about OWL history.

Currently, Purdue's OWL is a sprawling website with information about the Writing Lab, including the text newsletter they've produced for over twenty five years, handouts on all aspects of the writing process, PowerPoint presentations and hypertext workshops, and a huge collection of links to writing and learning websites and other online writing labs.

We also offer tutoring via email -- people can send questions to an email address that gets read and responded to by a small cadre of tutors. There's also a weekly email newsletter that contains grammar tips, questions from readers, and updates about OWL and the Writing Lab.

What I do at Purdue's OWL

My job title is "technical coordinator and webmaster." As far as I can tell, this means:

  • if something computer-related breaks, I fix it
  • I order, install and upgrade (see above) all the computers,printers and peripherals
  • I help the staff learn how to use computers to create handouts and presentations, to use the computers and projectors to give workshops, and am a general resource for technology questions.
  • I keep the web, mail, file, search, and database servers (owl.english.purdue.edu and owl2.english.purdue.edu) up and running
  • I do a lot of web design, maintenence, and development, including:
    • Completely redesigning the site and all its contents in August 2000.
    • Redesigning the main index in August 2002.
    • Putting up content that other staff write for the site, such as our professional writing section, which receives contributions from our busines writing consultants every semester.
    • Converting our handouts into more "printer friendly" versions
    • Writing interactive versions of our writing activities that allow people to practice and check answers online.
    • Writing the OWL News in conjunction with the OWL Coordinator. Currently the list has over 11,000 people.
    • Answering a lot of email, some of it nice ("I love your site! My students use it all the time!"), some of it very angry ("You have made a mistake in you're grammer! I am upset!"), some of it confused about what our site does ("I wish to sell dancing videos. Can I list them on your site?") and all of it interesting.
    • Revising and updating content.
    • Writing my own content for the site; for a list of that, please see my curriculum vita.
    • Keeping track of who uses our web site.
  • Dealing with copyright and fair use issues related to the materials on our site.
  • Generating statistics on who uses the lab and what they use it for.
  • Meeting with consultants who are developing material for the web site and helping to get their materials online
  • Attending showcases and fairs on campus to help promote OWL use, and helping to arrange in-lab showcases for faculty and staff
  • Researching ways to improve how we keep track of visitors to the Writing Lab

I have never worked harder in my life, and I have never found a job so enjoyable. I get email from users all over the world whose lives are changed in some small way by our OWL, and it's amazing to think that the work I do is being seen and appreciated by such a large audience.

Nifty OWL Links

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